Combining conditions with And / Or

How the joiner changes what your rule matches, and what to do when you need both.

Advanced customizations hold up to five conditions, joined by a single And / Or selector that applies to all of them.

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The two joiners

And — every condition must be true. Each condition you add makes the rule fire less often.

Cart total over ₹10,000 and shipping to Germany and customer not logged in

Or — one true condition is enough. Each condition makes the rule fire more often.

Currency is USD or currency is CAD or currency is AUD

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Choosing between them

The joiner follows from the shape of your intent:

• Listing alternatives — several countries, several currencies, several tags → Or
• Narrowing to a case — a specific combination of circumstances → And

A useful check: read the right-hand Description panel aloud. It prints the joiner as a badge between conditions. If the sentence sounds right, the rule is right.

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The mixed-logic limit

There is one joiner per rule. You cannot express (A or B) and C in a single advanced customization.

Two ways around it:

Split into several rules. (Germany or Austria) and cart over ₹10,000 becomes two rules — one for Germany, one for Austria, each with the cart-total condition. Rules are independent, so two rules hiding the same method behave as an Or between them.

Use a sub-condition. Sub-conditions refine their parent condition rather than joining the top-level group, which covers many cases that look like they need mixed logic — narrowing Cart contains products by collection or vendor, for example, instead of adding a second top-level condition.

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Multiple rules interact

Rules do not know about each other. Every active rule is evaluated, and a method hidden by any one of them is hidden. This is why splitting works — and why an unexpectedly missing payment method is usually a second, forgotten rule rather than a bug in the one you are looking at. Check the full customizations list before assuming.