Deleting a rule

Deletion is permanent. When to delete, and when to disable instead.

… → Delete customization on any row in the customizations list. A confirmation dialog appears; the rule is removed only after you confirm.

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It is permanent

There is no undo and no trash. A deleted rule and its configuration are gone.

Before deleting anything you might want back, Export customization first. The JSON file is a complete backup and can be re-imported at any time.

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Delete or disable?

Situation	Do this
Rule was a mistake, never went live	Delete
Rule is seasonal — sale, holiday, campaign	Disable
Rule might be needed again, unsure when	Export, then delete
Replacing a rule with a better version	Build the replacement, verify it, then delete the old one
Rule looks unused but you are not certain	Disable, wait a cycle, then decide

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What happens at checkout

Deleting an Active rule removes its effect immediately. Any payment method it was hiding reappears on the next checkout. If that method was hidden for a real reason — a gateway that cannot process certain countries, a fraud control — make sure another rule covers it before you delete.

Deleting a Draft rule changes nothing customer-facing.

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Orders already placed

Nothing. Rules affect checkout only. Completed orders keep the payment method they were placed with.