… → Export customization on any row in the customizations list. The rule downloads as a JSON file containing its conditions, operations, payment method selections, and per-method settings.Export one rule at a time; there is no bulk export.
Import customization, top right of the customizations list.The dialog accepts a single .json file — the drop zone is labelled Upload function configuration (.json) and rejects any other file type. Drag the file in or use Add files, then press Import. The rule is recreated in your list.
A red banner appears above the file. Its heading says what is wrong — for example This file is missing the rule type or title. or Wrong or corrupted configuration. — and the text below it explains that the file must be a valid .json exported from Codebeans Payment Rules Pro. The file stays selected, so you can read the reason before you close the dialog.Two things cause it:
The file was edited. Exported JSON is not meant to be hand-tweaked; changing it usually breaks the structure the importer expects. Export a fresh copy rather than repairing one.
The file came from somewhere else. Another app’s export, or a JSON file unrelated to payment rules, will not import.
The fix in both cases is the same: go to the store that has the working rule, … → Export customization, and import that fresh file.
Staging to production. Build and test on a development store, export, import into the live store. Safer than rebuilding a complex rule from memory.Backup before a risky edit. Export first. If the edit goes wrong, delete and re-import the original.Replicating across stores. Multi-store merchants build the rule once and import it everywhere.Support. Attaching the export to a support request tells the team exactly what your rule contains.
A rule references your store’s payment methods. Import it into a store with different gateways enabled and the references will not all resolve — a rule hiding Credit Card (Stripe) does nothing on a store with no Stripe. Open every imported rule and confirm its method toggles before activating it.
The same caution applies to Organizer rules: imported country and Market zones are only as valid as the target store’s Markets configuration, and company zones depend on that store’s B2B records.
The payment methods resolved to real methods on this store.
The Description panel reads as the rule you intended.
The Status — set it deliberately rather than assuming.
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